Thursday 10 August 2017

Job title: Loan Field Officers
Employer: Mobisol
Location: Dar, Mbeya & Tanga

Loan Field Officers (m/f) to be based in Dar es salaam, Mbeya or Tanga
As a Loan Field Officer, you will be responsible for;
Carrying out customer work-out (managing an assigned portfolio),
including the following five work-out categories to be applied to
customers in late repayment:
Call to clients clarifying contractual liabilities
 Call to clients clarifying repossession options
 Field visits, analysis of payment sources, 1st ultimatum
 Field visits adjusted analysis, last ultimatum
 Repossession
Supporting the process of assessing applicants by gathering benchmark data.
Supporting the analysis of causes for portfolio deteriorations.
Providing regular portfolio, compliance and routing report to the
Supervising Loan Field Officer.
Ensure remedial action is taken when required to keep performance in line with business objectives.
Practice a customer relationship culture to facilitate
effective loan recovery.

Education
Diploma or Degree in Microfinance, Economics, Commerce or business related studies.

Experience
At least one year working experience in the field activities.
Experience in customer service/ Loan administering will be added advantage.
Basic knowledge on how to use Excel application.
Good communication skills including proven experience of dealing effectively with a diverse range of customers, “difficult and vulnerable customers”.
Good level of familiarity with typical income, expenditure, and cash flow patterns of rural and peri-urban households and microenterprises, including farmers, animal breeders, business
owners and employees
A valid driving license. You should know how to drive both automatic and manual cars.This is mandatory and there will be a driving test to all shortlisted candidates.

How to Apply:
Email:to jobstz@plugintheworld.com
If you feel intrigued by this challenging opportunity, please send your application ( motivation letter and updated CV ) to jobstz@plugintheworld.com with the subject line “Loan Field Officer “Preferred region”. Eg Loan Field Officer_Mbeya. Deadline for applications is 16th August 2017.

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