December 20, 2016
Job Title: Head of Service Network
Employer: Mobisol
Location: Arusha
Mobisol is looking for a Head of Service Network Tanzania (m/f) based in Arusha
Duties:
Ensuring effective hiring and coordination of the Service Network Teams countrywide
Team management for more than 500 contractors/freelancers and more than 30 employees
Ensuring qualitative and on time installations and maintenance cases
Ensuring excellent customer service by all department members
Developing a strategy for service expansion and country-wide service quality development
Conceptualizing of new IT Solutions together with the Software Developers at Headquarters in Germany in order to support the Service Network Department operations
Generating and providing material demand forecasts and reports to Interface-Departments in East Africa, Germany and China
Regular reporting of departmental performance and the key performance indicators to the management in Tanzania and Germany
Education: This position requires a Master Degree in Electronical engineering and strong track record in operations management or technical service.
Experience: You have at least 4 years of professional experience within a rapidly growing industry.
With your strong administrative and organizational skills, project management and handling & analyzing of Excel spread sheets and data is basis of your daily routine. Leading teams is nothing new to you
you possess excellent interpersonal skills with the ability to recruit, train, moderate and coach your team.
As an individual, you pursue a systematic, structured and reliable way of work.
How to Apply
If you feel intrigued by this opportunity, please send your application (letter of motivation, CV, references in pdf format) with the subject line “Head of Service Network Tanzania” to Talent_EA@plugintheworld.com .
While we appreciate all responses to our request for applications, please understand that we will only contact short-listed candidates. Mobisol is an equal opportunity employer and encourages applications from qualified women and men, without discrimination.
If you feel intrigued by this challenging opportunity, please send your application (letter of motivation and CV ONLY- in PDF format) with the subject line “Service Network Manager – Tanzania” to jobstz@plugintheworld.com .
Deadline: 31st December 2016.