Card Centre Officer Job at Commercial Bank of Africa

Job Title: Card Centre Officer
Employer: Commercial Bank of Africa
Location: DAR ES SALAAM

REPORTING TO: Card Services Manager

Job Purpose:
To provide prompt, efficient and effective card operations and services so as to contribute to customer satisfaction and retention. Support ATMs operations for optimal up time and manage CRM logs and e-mails professionally. Review card and ATM suspense and P&L accounts. The job holder is also responsible for in-house card personalization and/or PIN Mailer production, Card/PIN Mailer distribution and mailing of monthly credit card statements.

Qualifications and Experience Required:

University Degree in Business related studies or equivalent.
Practical experience in use of relevant MIS,BI and MS Office applications.
Knowledge of relevant Card Products and service.
Technical skills to effectively perform Card Centre activities/tasks in a manner that consistently produces high quality of service.

How to Apply:
If you are interested, and ready for great challenges, please send your application letter, enclosing full Curriculum Vitae, copies of relevant certificates and testimonials, three names & addresses of referees, one of whom must be from current employer, by 8th of July 2017.

Address your applications to:
Email: jobs.Tz@cbagroup.com
or
Head of Human Resources
2nd Floor, Amani Place -Ohio Street
P. 0. Box 9640

Dar es Salaam

We thank all those who will show interest in working with us, but regret we will only be able to contact short listed candidates.